One of the most popular articles to date in my blog is 7 Tips to stimulate Salesforce.com user adoption. Taking that as a cue that successful Salesforce implementations ranked high on the corporate list of Important Initiatives, I thought I’d explore some of the elements of successful implementations, starting with leadership.
I created an in-depth webinar on the topic so this will be more of a review.
Just as a side note, while I’m specifically referring to Salesforce through this article, in truth the same tips can be applied to any major initiative.