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    Entries in business analysis (3)


    The Makings of a Great Business Intelligence Analyst

    My gal pal and I got into a deep discussion on aptitudes the other day. According to smarty pants Johnson O'Connor folks,

    Aptitudes are natural talents, special abilities for doing, or learning to do, certain kinds of things. Manual dexterity, musical ability, spatial visualization, and memory for numbers are examples of such aptitudes. 

    Anyhoo, Gal Pal wondered what makes for a great BI analyst. And being me, I couldn't resist making a slide preso 'cause I thought other penetrating minds would want to know too.

    The slide preso is after the jump..

    Click to read more ...


    Why Netflix failed as a social business

    Today's podcast is an excerpt from a discussion between Dr. Natalie Petouhoff and I on Netflix -- and why it failed as a social business.

    Our thanks to for allowing us to replay excerpts from our 10-week Roundtable series on Simplifying Social Business. We based the Focus roundtables on our ebook series of the same name.

    (If you want to watch/listen to the full discussion rather than an excerpt, you can download the file here. Select Episode 1 - The Proimse of Social CRM, part 1.)

    Now, here is today's podcast...

    Why Netflix failed as a social business


    When Is The Right Time to Launch A New Corporate Initiative?

    The article title is a common question asked in the business world.

    Larger companies might not struggle as much with the answer because of their more extensive resources. But for small- to medium-sized companies, getting the answer right is of paramount importance because of the demand on more limited resources.

    I advise my clients to start by doing a SWOT (Strength, Weaknesses, Opportunities, Threats) analysis.

    This valuable insight can help you initially prioritize among competing initiatives. You can undertake a SWOT analysis before building a detailed business case for an initiative. And it has the advantage of providing information that can later be used in the construction of the business case.

    Here are example questions you can ask to build the SWOT analysis:

    Click to read more ...